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Accessibility Statement

Our commitment

At G1 Mobile, we are committed to making our website and services accessible to all customers, including people with disabilities. We believe that everyone should have equal access to information, products, and services.

Measures to support accessibility

G1 Mobile takes the following steps to ensure accessibility:

  • Using clear and simple language across the website.

  • Ensuring text alternatives (alt text) for images whenever possible.

  • Maintaining sufficient contrast between text and background for readability.

  • Making navigation intuitive and accessible via keyboard.

  • Testing the site with commonly used browsers and assistive technologies.

Standards and guidelines

Our goal is to align the G1 Mobile website with the Web Content Accessibility Guidelines (WCAG) 2.1 to the highest extent possible. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for all.

Ongoing efforts

Accessibility is an ongoing process. We regularly review and update our website to improve accessibility and usability for everyone. Some older content may not yet be fully optimized, but we are working to bring all areas of the website up to standard.

Feedback

We welcome your feedback on the accessibility of G1 Mobile. If you experience any difficulty accessing content on our site, please let us know:

📧 suporte@g1mobile.com.br
📞 +55 (xx) xxxx-xxxx

We will make every effort to respond to your request and provide assistance as quickly as possible.

Legal compliance

This Accessibility Statement is intended to comply with best practices and with applicable Brazilian laws, including the Lei Brasileira de Inclusão da Pessoa com Deficiência (Law nº 13.146/2015), also known as the Statute of Persons with Disabilities.

Accessibility Statement

This statement was last updated on [enter relevant date].

 

We at [enter organization / business name] are working to make our site [enter site name and  address] accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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